RETURN POLICY
- Original receipt is needed for product exchange within 30 days after purchase.
- Products can be exchanged if there is a manufacturing fault.
- No refund policy.
- Products can be exchanged provided that the products are in new and original condition.
- The difference will not be returned if the price of the exchange item is lower than the original item.
- Big Propel Sdn Bhd reserves the right for final decision.
- Big Propel Sdn Bhd reserves the right to alter this policy at any time
REFUND POLICY (NO REFUND, EXCHANGE ONLY)
All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. You may contact us within 120 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value. If you choose to exchange you purchase for an item of lesser value, there will be no refund for the difference in price.
Note:
*If you have any queries, kindly contact us at our service hotline +6017 328 9666 or email us kathrinekwabaking@gmail.com
*If your preferred payment method is not listed, please contact us to make other payment arrangement.
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